Seoul Mobile Hub’s Commitment to Quality Service

Seoul Mobile Hub adheres to the Pre-Approval system and provides the following assurances:

Legitimate Business Operations

We comply with all legal requirements, offering fair subsidies and transparent pricing, so customers can confidently use our services.

Comprehensive Personal Data Protection

Customer data is securely managed to prevent leaks, ensuring privacy and safety.

Protection of User Rights

We actively work to shield customers from fraudulent practices and maintain a trustworthy telecommunications environment.

Through these efforts, Seoul Mobile Hub supports your stay in Korea with reliable and trustworthy services, ensuring peace of mind and comfort. We prioritize your safety and satisfaction, so you can fully enjoy a seamless mobile experience in Korea.

Article: Telecom Consumer Rights and Services

How to Protect Your Personal Information

Recent reports have revealed cases where some retailers have used fraudulent programs to alter identification documents or conducted contracts using photo files. Mobile phones activated through such fraudulent contracts may be misused for crimes such as voice phishing or illegal debt collection.

Protecting Your ID

Always use the physical copy of your ID when activating a mobile service. Contracts using photo files are illegal and should be avoided.

Article: Illegal Programs for Opening Burner Phones Resurface

Since reports in 2021, measures using ID scanners have been strengthened; however, illegal programs have resurfaced, allowing unauthorized activation using photo files of IDs. This has led to the misuse of others' personal information without consent, posing risks such as voice phishing and other criminal activities.

What is an ID Scanner?

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An ID scanner is a device used to verify the authenticity of identification documents and protect personal information. In the mobile communication sector, ID scanners have been implemented and operated since September 1, 2016, as part of measures to protect users. Starting from April 2024, their use will be expanded to include budget phone (알뜰폰) mobile communication retailers.

Functions of an ID Scanner

Verification of ID Authenticity

ID scanners utilize special sensors to scan images, check holograms, and analyze ink materials, ensuring that the ID is not forged or altered.

Protection of User Personal Information

By using ID scanners, the storage and misuse of IDs by retailers are prevented, ensuring the protection of users' personal information.

To check Seoul Mobile Hub's Pre-Approved Dealership Certificate click on the icon above.

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